Frequently Asked Questions

F&Q

The difference lies in the purity of the gold. 14K gold is 58.3% pure gold, 18K gold is 75% pure, and 24K gold is 100% pure. The higher the karat, the more gold content and the more valuable the jewelry. However, higher karat gold may be softer and more prone to scratching.

To determine your ring size, you can use a ring sizer, or measure the inner diameter of a ring that fits comfortably on the finger you want to size. Alternatively, visit a professional jeweler for an accurate fitting.

Yes, we ensure that all diamonds are conflict-free. We only source our diamonds from reputable suppliers who comply with the Kimberley Process Certification Scheme, which guarantees the diamonds are conflict-free.

If your jewelry needs resizing, contact us directly. We offer resizing services for most of our pieces, and our team will guide you through the process to ensure your piece fits perfectly.

To keep your jewelry looking its best, avoid exposure to harsh chemicals, perfumes, or lotions. Store your pieces in a safe place when not wearing them, and clean your jewelry regularly with a soft cloth. For diamonds and precious stones, professional cleaning is recommended every 6 to 12 months.